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This privacy statement covers
www.netplosion.com which is a website for
the web development and internet marketing services
of "Netplosion Ltd " and
covers the following areas: What
personally identifiable information "Netplosion
Ltd" collects.
What personally identifiable information third
parties collect through the Web site.
What organization collects the information
How "Netplosion Ltd"
uses the information.
With whom "Netplosion Ltd"
may share user information.
What choices are available to users regarding
collection, use and distribution of the information.
What types of security procedures are in place
to protect the loss, misuse or alteration of information
under "Netplosion Ltd" control.
How users can correct any inaccuracies in the
information.
If users have questions or concerns regarding this
statement, they should contact "Netplosion
Ltd" by email at privacy@netplosion.com
or post to "Netplosion Ltd",
"Office 10, Banbridge Business Centre, Scarva
Road, Banbridge, BT32 3QD".
This policy covers only information that is collected
through this Web site, and does not cover information
that may be collected through software downloaded
from the site. Through this privacy statement domain.com
has agreed to notify users of:
Information Collection and Use
Information Collection
Netplosion
Ltd
is the sole owner of the information collected on
domain.com. "Netplosion Ltd"
collects information from our users at the following
points on our Web site.
Registration
You can access our Web site home page and browse
our site without disclosing your personal data.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and
email address. Out of respect for our users privacy
we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Order
We request information from the user on our order
form. A user must provide contact information (such
as name, email, and shipping address) and financial
information (such as credit card number, expiration
date). This information is used for billing purposes
and to fill customer's orders. If we have trouble
processing an order, the information is used to
contact the user.
Information Use
The information collected through our website on
the order form and newsletter subscription form
will not be passed to any third party without your
consent. When you provide any information to us
it will only be used in the matter for which it
is intended as described in this document. Your
personal information will only be used for:
· Purchasing Web Solutions: When
you place an order for one of our web solutions
(including but not limited to web design, ecommerce,
online marketing, multimedia, copywriting, programming,
applications service provision) we may share your
information with contractors working on the project.
We will only provide the necessary information where
required to ensure that your order and project is
completed successfully.
· Marketing Partners: Where an order
has been placed by a user as a result of the customer
being contacted by a third party marketing partner
the order details will be passed to the marketing
partner whose own privacy and opt-out policy will
then apply.
We respect your privacy and will not disclose or
sell any of your personal or business information
for any reason other than the purposes mentioned
above.
Cookies
Many websites including netplosion.com
use cookies to improve the experience of
our users. A cookie is a piece of data stored on
the user's computer tied to information about the
user. Usage of a cookie is in no way linked to any
personally identifiable information while on our
site. We use both session ID cookies and persistent
cookies. For the session ID cookie, once users close
the browser, the cookie simply terminates. A persistent
cookie is a small text file stored on the user's
hard drive for an extended period of time. Persistent
cookies can be removed by following Internet browser
help file directions.
The use of cookies on our site is simply to track
where an order has been referred from so we know
where the most effective places to advertise are
and also to track how many times a user has visited
our site so they are only presented with a popup
invitation the first time they visit. This will
prevent users being inundated with popup windows
every time they open a page. We do not use cookies
to store personal data nor do we link non-personal
information stored in cookies with personal data
about specific individuals.
This privacy statement covers the use of cookies
by netplosion.com only
and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files.
This includes internet protocol (IP) addresses,
browser type, internet service provider (ISP), referring/exit
pages, platform type, date/time stamp, and number
of clicks to analyze trends, administer the site,
track user's movement in the aggregate, and gather
broad demographic information for aggregate use.
IP addresses, etc. are not linked to personally
identifiable information.
Clear Gifs (Web Beacons/Web Bugs)
We may employ a software technology called clear
gifs (a.k.a. Web Beacons/Web Bugs), that help us
better manage content on our site by informing us
what content is effective. Clear gifs are tiny graphics
with a unique identifier, similar in function to
cookies, and are used to track the online movements
of Web users. The main difference between the two
is that clear gifs are invisible on the page and
are much smaller, about the size of the period at
the end of this sentence. Clear gifs are not tied
to users' personally identifiable information.
In addition, we may use clear gifs in our HTML-based
emails to let us know which emails have been opened
by the recipients. This allows us to gauge the effectiveness
of certain communications and the effectiveness
of our marketing campaigns. If users would like
to opt-out of these emails, please see the Opt-out
section.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify
password and username. Established members will
occasionally receive information on products, services,
special deals, and a newsletter. Out of respect
for the privacy of our users we present the option
to not receive these types of communications. Please
see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and
email address. Out of respect for our users privacy
we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a
strictly service related announcement. For instance,
if our service is temporarily suspended for maintenance
we might send users an email. Generally, users may
not opt-out of these communications, though they
can deactivate their account. However, these communications
are not promotional in nature.
Customer Service
We communicate with users on a regular basis to
provide requested services and in regards to issues
relating to their account we reply via email or
phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy,
we may need to disclose personal information when
required by law wherein we have a good-faith belief
that such action is necessary to comply with a current
judicial proceeding, a court order or legal process
served on our Web site.
·
These are the instances in which we will share users'
personal information:
Purchasing Web Solutions:
When you place an order for one of our web solutions
(including but not limited to web design, ecommerce,
online marketing, multimedia, copywriting, programming,
applications service provision) we may share your
information with contractors working on the project.
We will only provide the necessary information where
required to ensure that your order and project is
completed successfully.
Marketing Partners:
Where an order has been placed by a user as a result
of the customer being contacted by a third party
marketing partner the order details will be passed
to the marketing partner whose own privacy and opt-out
policy will then apply.
Third Party Intermediaries
We use a credit card processing company to bill
users for goods and services. This company does
not retain, share, store or use personally identifiable
information for any secondary purposes.
Business Transitions
In the event "Netplosion
Ltd" goes through a business
transition, such as a merger, being acquired by
another company, or selling a portion of its assets,
users' personal information will, in most instances,
be part of the assets transferred. Users will be
notified via email or prominent notice on our Web
site for 30 days prior to a change of ownership
or control of their personal information. If as
a result of the business transition, the users'
personally identifiable information will be used
in a manner different from that stated at the time
of collection they will be given choice consistent
with our notification of changes section.
Choice/Opt-out
Our users are given the opportunity to 'opt-out'
of having their information used for purposes not
directly related to our site at the point where
we ask for information.
Users who no longer wish to receive our newsletter
and promotional communications may opt-out of receiving
these communications by replying to unsubscribe
in the subject line in the email or email us at
unsubscribe@netplosion.com. We also
offer an opt-out mechanism on the site.
Users of our site are always notified when their
information is being collected by any outside parties.
We do this so our users can make an informed choice
as to whether or not they should proceed with services
that require an outside party.
Links
This Web site contains links to other sites. Please
be aware that we, "Netplosion
Ltd" , are not responsible for
the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and
to read the privacy statements of each and every
Web site that collects personally identifiable information.
This privacy statement applies solely to information
collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information
from users via surveys or contests. Participation
in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not
to disclose this information. The requested information
typically includes contact information (such as
name and shipping address), and demographic information
(such as zip code). Contact information will be
used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring
or improving the use and satisfaction of this site.
Users' personally identifiable information is not
shared with third parties unless we give prior notice
and choice. Though we may use an intermediary to
conduct these surveys or contests, they may not
use users' personally identifiable information for
any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for
informing a friend about our site, we ask them for
the friend's name and email address.
"Netplosion Ltd" will automatically
send the friend a one-time email inviting them to
visit the site. "Netplosion Ltd"
does not store this information and it's sole purpose
is for sending this one-time email.
Security
This Web site takes every precaution to protect
our users' information. When users submit sensitive
information via the Web site, their information
is protected both online and off-line.
When our registration/order form asks users to
enter sensitive information (such as credit card
number and/or social security number), that information
is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when users are
just 'surfing'.
While we use SSL encryption to protect sensitive
information online, we also do everything in our
power to protect user-information off-line. All
of our users' information, not just the sensitive
information mentioned above, is restricted in our
offices. Only personnel who need the information
to perform a specific job (for example, our billing
clerk or a customer service representative) are
granted access to personally identifiable information.
Correcting/Updating/Deleting/Deactivating Personal
Information
If a user's personally identifiable information
changes (such as zip code, phone, email or postal
address), or if a user no longer desires our service,
we provide a way to correct, update or delete/deactivate
users' personally identifiable information. This
can be done by emailing our Customer Support
at support@netplosion.com.
Notification of Changes
If we decide to change our privacy policy, we will
post those changes to this privacy statement and
other places we deem appropriate so our users are
always aware of what information we collect, how
we use it, and under what circumstances, if any,
we disclose it. We will use information in accordance
with the privacy policy under which the information
was collected.
If, however, we are going to use users' personally
identifiable information in a manner different from
that stated at the time of collection we will notify
users via email. Users will have a choice as to
whether or not we use their information in this
different manner. However, if users have opted out
of all communication with the site, or deleted/deactivated
their account, then they will not be contacted,
nor will their personal information be used in this
new manner. In addition, if we make any material
changes in our privacy practices that do not affect
user information already stored in our database,
we will post a prominent notice on our Web site
notifying users of the change. In some cases where
we post a notice we will also email users, who have
opted to receive communications from us, notifying
them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding
our privacy policy, please contact us at:
Phone: 0870 922 0829
Fax: 0871 242 5613
Email: privacy@netplosion.com
Postal Address: Netplosion Ltd, Office
10, Banbridge Business Centre, Scarva Road, Banbridge,
BT32 3QD
Web site URL: http://www.netplosion.com
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